JohnW
6th Jan 2005, 00:04
Hi there,
As I own a D2 which has just covered 40k miles, I thought I'd check out the latest on the Watchdog article regarding failure of the oil pump due to the bolt holding the sprocket working loose.....
I called the LR help line suggested on the W'Dog site... Helpful LR woman answers 'phone....
She says that "We have found this only to have occurred on very high mileage vehicles" and went on to say that one had to be "very unlucky" for this to happen and that "there is nothing you can do" about it!
I asked if it was a wise precaution to pre-emptively change the pump, and got the "nothing you can do about it" line again.
(Get the feeling they're reading from a lawyer's script?)
She did say LR would look favourably on helping to reimburse people to whom this has occurred.
(I'm guessing you'd have to be low mileage, less than 3 years old, and main dealer serviced, somewhere in the small print).
I pressed for more techie info. and got referred to my main (Surrey) dealer...
Call Surrey dealer:
To praisee the conversation:
This is a storm in a teacup and the only time they've heard about it was when someone else called up asking if it was worth pre-emptively checking the bolt.
It's an 8 hour job.
Now, from the forums on various sites, it appears that:
a. This has occurred on more than one vehicle around the 40k mile mark
b. It is prevalent enough for Watchdog to get involved - although they seemingly have no updates.
=================
Is it worth me paying a garage to check my pump? :confused:
Is it statistically significant?
i.e. If you asked enough Rolls Royce owners, would you turn up a similar % of oil pump failures on sub 100k mile vehicles?
As I own a D2 which has just covered 40k miles, I thought I'd check out the latest on the Watchdog article regarding failure of the oil pump due to the bolt holding the sprocket working loose.....
I called the LR help line suggested on the W'Dog site... Helpful LR woman answers 'phone....
She says that "We have found this only to have occurred on very high mileage vehicles" and went on to say that one had to be "very unlucky" for this to happen and that "there is nothing you can do" about it!
I asked if it was a wise precaution to pre-emptively change the pump, and got the "nothing you can do about it" line again.
(Get the feeling they're reading from a lawyer's script?)
She did say LR would look favourably on helping to reimburse people to whom this has occurred.
(I'm guessing you'd have to be low mileage, less than 3 years old, and main dealer serviced, somewhere in the small print).
I pressed for more techie info. and got referred to my main (Surrey) dealer...
Call Surrey dealer:
To praisee the conversation:
This is a storm in a teacup and the only time they've heard about it was when someone else called up asking if it was worth pre-emptively checking the bolt.
It's an 8 hour job.
Now, from the forums on various sites, it appears that:
a. This has occurred on more than one vehicle around the 40k mile mark
b. It is prevalent enough for Watchdog to get involved - although they seemingly have no updates.
=================
Is it worth me paying a garage to check my pump? :confused:
Is it statistically significant?
i.e. If you asked enough Rolls Royce owners, would you turn up a similar % of oil pump failures on sub 100k mile vehicles?