xp problem

[Hubber]

Wondering if anyone can help.
I can get on the web ok however after a few minutes i cannot get the computer to do anything other than the web. it just freezes. the web still works but the rest wont. then i get a box which tells me that dr watson has found a problem and needs to shut down. it does not shut down and i have to go into ctrl/alt/delete to get it to shut down.
any sugestions.

[NewBloke]

round up the usual suspects





ad-aware
spybot
avg free
from www.download.com

run them and see what happens, sound like a program that wants you to stay connected to the web but either stops you running other programs or uses so many resources that you can do nowt be stay connected

a more clever person will answer your question better

[Spysmys]

sounds like a virus, so many going around at the moment it could be one of thousands, try http://www.symantec.com/techsupp/ the creators of Norton, they might have the solution. There are various virus spesific free downloads on the site that gets rid of the bug.

Good luck

[TheGurkha]

It doesn't sound like a virus to me. Most viruses will prevent the pc getting onto the internet once it is infected, as it is fromthe internet that a lot of the clean-up tools can be obtained so it is in the viruses interest to keep you off the internet. Likewise they usually force any installs to bomb out incase you are installing a clean-up or protection utility.

Does the machine run normally when you are not conencted to the internet?

You could open IE without connecting to the internet and waiting to see if the problem re-appears. If it does then it is either IE that has got screwed or something else is screwed which comes into play when IE is fired up.
Dr Watson should leave a report file somewhere on your hard disk, if you can find it (do a file search for something starting drw*.*) that will tell you where the conflict is, or what the component is that is failing.

[paul (panda)]

mine used to freeze ended up being a memory issue

[Hubber]

Ok after many hours of running virus checkers of all sorts it seems now to be clear :confused: not sure what was wrong and not sure if it is fixed properly, just hoping. i have not used it since last night, ( this message coming from my office ) so fingers crossed :D

thanks for all the help.

[Storm]

You are at work at 7:15???:eek: I need more people like you on my staff:D

[R0Y]

He's only just got up, some of us have been up since 9 yesterday morning ;)

[Storm]

With a newborn in the house, sleep is a luxury I can't afford at the moment.:rolleyes:

[Hubber]

spoken to soon :confused: as its away bonkers again. nothing in windows works. as long as i stay on line and touch nothing of windows its fine but as soon as i touch, it freezes :(

[Luke]

You have the sasser virus.

First thing to do is to download the microsoft sasser vulnerability patch. You can search for this in the Microsoft site.

Then you can do a google search for mcafee + stinger. this is a removaltool which should sort it. Some cases are particulalry clingy, andtheonly way I've found to get rid of it is to install XP service pack 2.

[Hubber]

cheers mate, will try something over the weekend. last night everything went ewven the web. so i only have this office puter working :confused:

[Hubber]

Still no fixed :rolleyes: lookes like i need to re format the hard drive :confused:

[Hubber]

well had to reformat hard drive and install zillions of software and anti this and anti that :confused:
lets hope its fixed now

[R0Y]

well had to reformat hard drive and install zillions of software and anti this and anti that :confused:
lets hope its fixed nowSounds like you had as much fun as i did then Hubber. Hope everything works fine for you know.