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mungo
24th Mar 2005, 23:05
Hi
Just a word [or two] of warning. I bought a new caravan from Country Choice Caravans of Stamford Bridge nr. Tewkesbury in August of last year.
When I picked it up I noticed the rear light was broken, but they reasured me that if I took the van they would arrange to sort it,I trusted them, mistake.
When I got my new van home I noticed it had a rip in one of the seat backs, closer inspection revealed sweets [all sticky] down the back of the cushions, the van was in a filthy state, and parts were missing.
I informed Country Caravans of this and again was reassured it would be sorted.
It took endless phone calls and letters and in December the new light arrived [for me to fit] the other problems are still unresolved 7 months later, after even more letters and phone calls, all this on a new van.
If you are ever, or anyone you know is ever tempted to use Country Caravans beware, and don't part with a penny untill you are 100% satisfied with what you are buying, and make sure that what you are buying is what they say it is.
Cya
Mungo

si_guru
24th Mar 2005, 23:18
That's terrible. You're right to be mad.

mungo
24th Mar 2005, 23:34
Its gone beyond mad, I feel badly let down by them. As "nothing is in writting" from them I have been informed I am unable to do much about it, apart from warn others.
I may go down with the van for a weekend in the summer, park on the layby outside their premises and inform prospective clients of my problems, if nothing else it will p155 them off a bit.
Cya
Mungo :)