I have had enough !!!!

[mikeee]

:( Lust bought recently a (s reg) Freelander Di for £5,500 from a Nissan dealer and had nothing but problems with it.The main problem is when starting from cold it seems to take that much longer to turn over, sometimes it wont start at all.This is only when starting from cold, the rest of the time its great.They have come and picked it up twice with a transporter to find nothing wrong with it, I think there talking BULL, they tell me they cant fix it. Even though I have a 3 month warrenty with them ( i am 2 months in). this is just one problrem we are having with it.These guys at this garage just dont seem to know anything about this car, if so why do they sell them ? this car since we have bought it has been back with them more than its been with us.The longest they had it was 9 days just to tell us there is nothing wrong with it. So far they put I new starter on it(they say) and its in now as I do this post with them because the throttle stuck on (been in 5 days) still not fixed..:banghead: !!!! can I get my money back and go and bye one from a Landrover Dealer !!!

[shrek]

Hi Mikeee

Sorry to here of your experience.

In theory regarding your money back then yes. The law changed a couple of years ago for second hand cars from dealers. I managed to negotiate a large reimbursement on a mis represented car a year ago. There is a set procedure re putting things in writing, timescales etc.
http://www.tradingstandards.gov.uk/cgi-bin/calitem.cgi?file=ADV0003-1011.txt
http://www.oft.gov.uk/Consumer/Your+Rights+When+Shopping/Cars/Cars+used+buying+from+a+dealer.htm
Get some legal advice asap as time is of the essence.

Good luck

Shrek

[HeritageBoy]

Mikee

Starting problem - sounds like the glow plugs need changing. on my old Di I needed to change them at 70k. Only three new ones were added as to fit the fourth would have required half of the engine being taken out...
Started fine after this.

[Newsreader]

Yes glow plugs was the first thing that occurred to me, a simple enough job normally, but if one of them requires a lot of work to reaplce it, they might just be avoiding doing it ... :Idunno:

[graham]

Hi Mikeee, yes put it in writing to them and ask for your money back.
Which Nissan dealer was it?

If you do want to keep it ask them to take it to Lakeland Land Rover they are good people over there at Tover Nr Coniston. ;)

[si_guru]

..can I get my money back...

I'd say comes under the Sale of Goods act. if you have any difficulties - try the small claims court. That can often bring a result very quickly.

[mikeee]

I would like to tell you which garage but maybe I can get in trouble !! they tell me the glow plugs have been changed ? how many glow plugs are there.Not heard from them today so I will be giving them a visit in the morning.Thanks for all the feedback, I will let you know what happens(what **** they tell me).:(

[Kev1n]

It's not Kentdale of Kendal is it mikeee?

[mikeee]

It's not Kentdale of Kendal is it mikeee?

no I am talking Nissan Dealer Northwest Cumbria !!! :(

[Kev1n]

Ok I'm down on the Lancashire border so It won't effect me.

[aldenplanthire]

hi mikeee

it does sound like the glow plugs !
if you are not happy with the car ! get something in writing to the garage asap
if you still get no joy ! get an independant vehicle report
failing that takes shrek,s advice get some legal leverage, before the warranty runs out

[mikeee]

How many glow plugs are there, and what sort of job is it to change them..

[aldenplanthire]

hi mikee

if you give me the model & year

i will have a look on the rave disc , might be able to give you a better idea as to the work involved
but im sure someone will come on and explain better than i can shortly ?

[mikeee]

(s-reg) 98-99 freelander Di. Even though my model is a Di is it still a turbo diesel ?

[aldenplanthire]

hi mikee
seems like the head has to come off to replace the fourth glow plug
and i would imagine your engine is normally aspirated not turbo ?

[mikeee]

hi mikee
seems like the head has to come off to replace the fourth glow plug
and i would imagine your engine is normally aspirated not turbo ?

Thanks for the info good to learn a little for when I am in the garage talking to them.I just bet they have not even looked at the plugs !!!!:(

[HeritageBoy]

It's the Rover L-Series turbo diesel engine, as used in the Rover 420d.

[HeritageBoy]

It's the Rover L-Series turbo diesel engine, as used in the Rover 420d.
4 glow plugs.

[Dew1911]

You know asying it twice didn't help much...

[mikeee]

Car being in garage one week today still not fixed.I went in this morninig they have received a wrong part for the accelerater, now they have to send for another part.:eek: This has being going on for 2 months on and off, more on than off.Now I am starting to wright a letter to the garage for my money back, great shame we like the car.Then when I get my money back (if)I am going to tell everyone which garage it was.

[spikes]

mikieee
All the diesel engined freelanders are turbocharged and all have 4 cylinders = 4 glow plugs. My techi reckons the glowplugs are easier to remove/replace on the L/Rover L engine (which you have, than on the BMW unit TDi 4). Take it to reputable (few and far between) Land Rover dealer for an opinion
Hope you come right
Spikes

[mikeee]

Thanks guys learnt alot in the few days I have been here ;) . I have not even had this car long enough to have a play off road, I dont mean anything serouse just down some muddy track somewhere :D . !!!

[imspanners]

Sorry to butt in, but some of these only actually have 3 glow-plugs.
Rover figured, that as nobody ever changed the 4th one when it failed (because it is bolted in behind the fuel injection pump). That they may just as well delete the hole drilling and tapping process during production and saving some money in the process.

The vehicle should start without problems with only 3 glow-plugs working even if 4 are fitted, however if only 2 are working they are a nightmare to start from cold.

[mikeee]

How much we talking for a glow plug ? :eek:

[imspanners]

How much we talking for a glow plug ? :eek:

It may save as much as £0.15......

x100,000 units supplied (Rover & LR) = £15,000 saved

Not including the reduction in labour costs during the warranty process should that one fail, the manufacturer has saved money again! :eek:

[mikeee]

Well car still in the garage, still not fixed. I have sent my letter off to them saying that I want my money back so I can go else where.We will see what the result is :eek: . Since the 10th of March they have had it 22days on and off...:roro:

[Madoobri]

I admire you for being so patient with them, I would have gone nuts by now!! hope you get it all sorted soon.

[mikeee]

I admire you for being so patient with them, I would have gone nuts by now!! hope you get it all sorted soon.

Believe me I have gone nuts :rolleyes: Got a phone call today to say car ready to pick up, they have fixed the problem with the throttle ands thats why it was bad at starting (yeah wright oh!!).We went to pick car up everything was ok untill 4 miles from garage when everything went pearshaped again, car starts to surge when in low gears. Turned car around and took it back, its took them 10 days to get this far and we are no better off.They are now going to take it to a Landrover Specialist for them to look at..:shakehead This is starting to get me down !!!

[verdemar]

The 1998 Frealanders have the Rover 'L' series diesel engine which is turbo assisted. There are 4 glow plugs, two are quite easy to change, one requires a coolant drain down to remove the connection elbow (not too difficult) but the fourth requires the diesel fuel injection pump removal. This is a big job as the cam belt and fuel injection pump belt need retiming after removal.

I changed the belts on mine recently and replaced the last glow plug at the same time, it now starts at the first turn of the key every time. Prior to this I had changed the other 3 glow plugs thinking 3 out or 4 would be good enough but it was always difficult to start below 5 degrees. It just proves you need all 4 working glow plugs to get good starting results.

Mike

[mikeee]

I think they have skipped the 4th one and probly the 3rd, any how there still fighting with the throttle ( yep still in garage ) :( . The owner of the garage is not in the country at the moment so they can not offer me my money back !!!! :rolleyes: I think I have a fight on my hands :fight:

[mikeee]

Its now being 3 weeks and still no Landrover or any money back !! :(

[mikeee]

Yippeee...Freelander back and running like a dream (so far), they said that the timeing was a long way out. all we want now is some extra warrenty !!! why did this take so long to fix..

[Madoobri]

Good stuff! ... hope that is the end of your troubles :)

[mikeee]

Guys this was not the end of my problems with this car, it was one after another with it.This Landrover has been to all the main dealers in north cumbria and none of them could fix it !!!:eek: . So enough was enough and car was traded in and now we are running around in a 2yr old Vectra which as doing us proud.

Vectra will put me on a few months untill we see another Landrover we want,and there again my wife as been put off the name Landrover with the stress this one put us through !!! :eek:

[verdemar]

hi mikee
seems like the head has to come off to replace the fourth glow plug
and i would imagine your engine is normally aspirated not turbo ?

The engine has a turbo and the head doesn't need to come off!!!

I've changed all 4 glow plugs on mine and No. 4 is the worst one as the FIP (fuel injection pump) has to be removed. This is best done at the same time as the timing and FIP belts as they need to be accessed when removing the FIP. I recently posted about this job on Freelanderowners under my real name MikeH, see here.

http://www.freelanderowners.com/forum/showthread.php?t=5047

It's easy to confirm whether the glow plugs are knackered or not with an ohmeter (or any standard multimeter, Avo, DVM etc), you just need to remove the individual wires from the plugs first. My knackered ones were open circuit whereas good ones have just a few ohms resistance.

Mike

[Lighting90]

and there again my wife as been put off the name Landrover with the stress this one put us through !!! :eek:

It is always a problem, you get one bad car and suddenly you can be put off the wholecompany, even though 99% of the others are fine.

Of course you could always get a Range Rover... as they at least don't carry the Land Rover name, and you could always try to convince your wife that it is a seperate company..:D

[s.stirley]

I used to have cold-start problems with mine too, you can always cycle the ignition a few times back and forward to run the working heaters a bit more :) once I changed the easy 3 glow plugs it was fine anyway, I probably still have the other here if you want it ... I was waiting until I needed to change the belts to replace it, but sold the car first :)

[mikeee]

Well not posted for a while, just thought I would let you know we just test drove another Freelander and fell in love with it. This one is a 2002 TD4 with 47k on the clock and from a Landrover dealer!! We found out later that our old freelander had been standing on a garage forcourt in the Carlisle floods and taken to another garage of his to sell on afterwards...So we were well ripped off...:eek:

So its decision time for us ? :D

[TEMPL4R]

We have had a few cars from Cumbria in the last few months, 4 were rotten underneath and the doors had tide marks in them. We sent them back......

......To Carlisle.:rolleyes:

Chris

[benji]

This wasn't a certain dealership in Workington and Carlisle by any chance? If its who I think it is he shipped all his flood damaged cars to Workington and had the mechanics there clean them out. Some of the lads ended up quite ill from that.

[mikeee]

It was Dobies at Lillyhall Workington, oh dam it just slipped out !! :rolleyes:

[mikeee]

Sorry did not mean to say were I got the car from.,,, Dobies of Lillyhall Workington....!!...:eek:

[benji]

I had a feeling it was them..
Strangely that company (what was it again?) got the top score in Vauxhall's customer service league. I've yet to meet a customer who has a good word to say for them.