Modem with wireless router

[jonost24]

Hi All,
Just bought a Belkin Modem/router with wireless usb network adaptor, mainly to give my daughter internet access in her bedroom. I currently have amodem supplied by talktalk which plugs straight into one of the usb ports. Tried connecting the belkin stuff up, appeared to be ok until i tried to connect to the internet. I think the message said no modem connected. The belkin modem plugs into phone socketon the pc not a usb, could this be the reason for not connecting. I'm back onto the talktalk modem at the moment. Any suggestions??
Cheers, Jon

[biggmark]

i got the belkin wireless router and its plugged into pc thru an ethernet card

[shanno_2k]

If it is a modem/router you need to set it by going into the manager page normally 192.168.0.1 or 192.168.1.2 in your browser,you need to input you current adsl username and password


shanno

[olo]

if its a "router" (or as i prefer to call it, a switch that dials), you need to set up your connection on it, it does the calling etc. and u just are "always-on". if u need help reply with further details and we'll try to help u

[jonost24]

Thanks for the replies guys. I'm not an expert but like to do it myself. It apeears to say I'm connected through the LAN connection but can't get it. I've gone through the Belkin set-up procedure and ended up at the final page which tells me whether I'm connected or not, and apparently not. Looking through the Belkin details it's registered my username and password that I use with talktalk, so the info looks ok. Is it still searching for the talktalk modem or something? Belkin have come back with some advice which I have followed as detailed below, but I get down to enter 192.168.2.1 and I can't connect. Needless to say I'm back on the talktalk modem. Any ideas guys. Do I uninstall the talktalk stuf?? or will that mean problems?? I might just ask Belkin for more advice as well??

Thanks guys

"Thank you for contacting Belkin Technical Support.

We understand that you have an issue with the physical connection.

The ADSL router is used for telephone connection and it as Builtin modem. It doesnot required any modem to connect. To resolve the issue,please follow the below instruction to configure the router :

- Connect the phone line direct to the router, or through the filter.
- Connect the computer to one of the LAN ports on the router.
- Switch off the router and power it back after 5 seconds.
- Restore the router to factory defaults by holding down the reset button on the back of the router.
- The power light will flash and then come back ON solid, indicating that the router is being restored to factory defaults.
- The corresponding lights on the router should be lit-up.
- Check if the computer has an IP address in the range of 192.168.2.x
- Click on `start` & click `Run`.
- Type in `cmd` & click `ok`.
- Type `ipconfig` and Enter. Check for IP address, subnet mask & Default Gateway.
- If not, specify a static IP address, gateway and DNS by following the steps at http://web.belkin.com/support/kb/kb.asp?a=2824

Then follow the below instructions to reset IE.

-Open Internet Explorer
-Click on Tools -> Internet Options
-In the General tab, click on Delete Files under Temporary Internet Files
-Click on Clear History
-In the Connections tab, select Never Dial A Connection and click on LAN settings
-Uncheck all the options and click on OK
-In the Advanced tab, click on Restore Defaults
-Click on Apply and then OK.

- Open a new Internet Explorer window and on the address bar please type in http://192.168.2.1 and click on go.
- You should be able to access the routers set up page.
- By default the password is blank.
- Click on Connection Type and Reconfigure the connection on the router (using your ISP details).
- Save the Changes.

Note: Please obtain the correct values regarding the Internet connection from your Internet Service Provider.

Internet Status should show Connected on the top right hand corner of the web page.

If the problem persists, please get back to us with the following information:

1. Type of connection provided by the ISP (Is it PPPOA,PPPOE, Dynamic or static)
2. Name of the Internet service provider (ISP)
3. Version number of the router. You can find the version number on the bottom of the device. It can be either 1000,2000,3000,4000,5000 or 6000.
4. The ADSL light status on the router. Please let us know if the ADSL light status on the router is solid or flashing.

If you need further assistance please feel free to write back to us and we will be happy to assist you.

Jonathan, if you have any other questions or problems you may also call us toll free at 800-223-5546 (Extn. 2263). Alternatively, call us on 310 898 1100 Ext. 2263.

Regards,

Sarah Parkar
Belkin Technical Support

[jonost24]

Just another thought do I need to connect the talktalk modem in tandem with the belkin modem/router?? I dunno!!

[shanno_2k]

No not if's it's a ADSL modem,What is the model number of the Belkin


shanno

[olo]

right so....

am i right you're saying that the belkin router page cant be displayed? 99% its coz of your IP settings....

now.... a brief overview on what the numbers mean....

lets say your computer has the ip address 192.168.0.1 set on it. and the subnet mask set to 255.255.255.0 .

(to see your ip address and subnet mask etc. click on "Start > Run" then type "cmd" and a black box should appear and type "ipconfig /all" and hit enter and it should give you the results. if you cant suss it out just paste it and i'll have a look as soon as i get a chance to look at the thread)

what the 192.168.0.1 mean is the "name" of your computer and on which network it is... now you're going to ask "which is which?". you can solve this by seeing the subnet mask... your subnet mask is 255.255.255.0, theirfore, if you write them under each other they'd look something like this....

192.168. 0 .1
255.255.255.0

now... where you have the 255's its corresponding to which section is specifying your "network" and where there is the 0 its specifying which is the host (computer) address.

i.e. 192.168.0 is your network and your computer's "name" (id) is 1, which would look in the following format...

x . x .x.y
192.168.0.1

the x's being the network sections and the y being the host section.

now if you look at that properly, whilst you're saying that you cant access the page, you will notice that your ip address 192.168.0.1 is on a different network then 192.168.2.1 (router's ip address). so now you've got two options to solve this to be able to access the router's page...

if you're running windows xp... click on start > control panel and in there you should find an icon called "network connections" if you're on classic view or else "network and internet connections" if you're on category view.

in there you should find an icon(s) of your network card(s), now, what you need to do is right click on the card thats the one connected to the router and click on "properties".

once you're there, you should see a tab called "general" which usually is the one open by default and within it you should see a smaller window from where u can select some stuff. from this window select "Internet Protocol (TCP/IP)" and click on "properties".

a new window should have come up... first of all jot down the numbers you see there on a piece of paper and make sure that if you need to revert back to them you know which goes in which box.

in this window, after you jotted down the settings, i would suggest the first approach out of the two possible (simply coz its the easiest), i would click on the two options "optain ip address automatically" and "obtain dns servers automatically". click ok to get out of all the windows and see if that brings up a result. to see if it obtained an address go through the "ipconfig /all" procedure and see the results of that. if the ip address is on the lines of 169.254.x.x (x's being replaced by random numbers between 0-255) and a subnet mask of 255.255.0.0 then it means the router did not give you an address (i.e. the dhcp server is off, but that wont stop us). if it shows an address on the lines of 192.168.2.x with a subnet of 255.255.255.0 then you're good to go and all you got to do is open your web browser and type 192.168.2.1 in your web browser's address bit and hit enter, page should come up.

so if that fails... your best bet is to go back into that window where you had jotted down the numbers from and change the settings back to specify IP's and enter the following:

IP: 192.168.2.100
SN: 255.255.255.0
GW: 192.168.2.1

DNS1: 192.168.2.1
DNS2: BLANK (or repeat no.1)

press ok all the way and see if it takes them via the ipconfig /all command as explained earlier.

if it did, try opening your web browser and typing "192.168.2.1" in the address bar (obviously always excluding the " ") and hit enter, it should prompt up the page.

now once you're on the page, you can set your internet connection but you need details from your ISP (which i cant provide as i'm in a different country).

basically, the thing that has changed in your home is the fact that the talktalk modem is out of the question, and so is dialing from your pc. (however dont delete the talktalk software as yet). the job of a router is that it does the dialing for you, and remains connected even when all the computer's in your house are off.

now the username and password you used to type into the dialing window on your pc to connect, those have to be inputted on the router's website (always check the address starts with 192.168.2.1 as not to post your user and pass to belkin support or on this forum etc.) and you also have to input the type of connection you have, if its PPOA or PPOE etc. what these letters mean are the different "languages" the router has to use to talk to your ISP as otherwise they wont connect to each other. however unfortunately, these are settings your ISP has to give you and without knowing what the router asks for as regards to details and without knowing the architecture used by your ISP i cant guide you much on that.

now... if it all fails and want to connect the "old" way, all you got to do is go back to where you jotted down the details and just type them details back into them boxes, hit ok all the way to desktop and then connect normally, your connection should be fine. (of course you must plugin the talktalk modem again for this to work)

i'm sorry i went into such lenght, but i thought it would be better givin you some background on networking before telling you blindly what to do. i left out loads of details which are not of interest for this problem such as IP Classes, sub-subnetting, supernetting etc.

hope you sort it out, if no, this thread is still open ;)

[jonost24]

Thanks for your reply Olo. I'll print your reply and go through it step by step and let you know. The model number of the modem/router is Belkin F5D7632-4 if thats any use!!
Cheers, Jon

[jonost24]

Okay Olo here goes,
I disconnected my talktalk modem, plugged in the Belkin. Clicked on IE icon,cameup with my yahoo blank page,followed by the dial-up connection page.clicked on tallktalk broadband in dropdown menu,then connect, message was: notfound or was busy - redialling.
Exited that window, but still with IE blank page up. In browser window I typed 192.168.2.1 and the Belkin set-up utility page came up with log-in option, I kept password blank (default) and it came up with the set-up wizard page!! See attachment . Is there anything odd with that??But still can't connect!!
When I go to ipconfig/all I get these results..........
Window IP config
IP Routing enabled -No
WINS Proxy enabled -No
Node Type -unknown

Dhcp enabled - Yes
Autoconfig enabled - Yes
IP Address 192.168.2.2
Subnet mask 255.255.255.0
Default gateway 192.168.2.1
Dhcp server 192.168.2.1
DNS server 192.168.2.1
Lease obtained 25/09/07

Does this help Olo??

Sorry about this, but I have a 16 year old daughter full of hormones and desperately wanting myspace/msn messenger in her bedroom

Cheers, Jon

[Satancom]

Network settings look perfect

Sounds like your pc is trying to dial.. you don't want it to.

Open internet explorer,
Goto - 'Tools'
and then - 'Internet options'
click the 'connections' tab
Select 'never dial a connection'As the others say you should be set up like so

PC----Belkin Router---ADSL Filter-Wall

The adsl filter is a little splitter box that separates your phone line between voice and data.

Going to re-read the thread and check what im saying now :)

Ok noticed some of what i said is repeating talktalk's instructions, but its not a bad thing. Give it a wirl, im sure either olo or myself will be able to help with any further problems, cheers :)

[shanno_2k]

Network settings look perfect

Sounds like your pc is trying to dial.. you don't want it to.

Open internet explorer,
Goto - 'Tools'
and then - 'Internet options'
click the 'connections' tab
Select 'never dial a connection'As the others say you should be set up like so

PC----Belkin Router---ADSL Filter-Wall

The adsl filter is a little splitter box that separates your phone line between voice and data.

Going to re-read the thread and check what im saying now :)

Ok noticed some of what i said is repeating talktalk's instructions, but its not a bad thing. Give it a wirl, im sure either olo or myself will be able to help with any further problems, cheers :)


should be spot on with satancom option's,Remember to put you username and password back in the belkin admin page save it and reboot pc

shanno

[olo]

Network settings look perfect

Sounds like your pc is trying to dial.. you don't want it to.

Open internet explorer,
Goto - 'Tools'
and then - 'Internet options'
click the 'connections' tab
Select 'never dial a connection'As the others say you should be set up like so

PC----Belkin Router---ADSL Filter-Wall

The adsl filter is a little splitter box that separates your phone line between voice and data.

Going to re-read the thread and check what im saying now :)

Ok noticed some of what i said is repeating talktalk's instructions, but its not a bad thing. Give it a wirl, im sure either olo or myself will be able to help with any further problems, cheers :)
spot on with that i must say :)

as the man said, we're here to help, we do it for living but the knowledge is free for all :)

[jonost24]

Thank you all. followed all that but still no connection!! When I look in network connections under LAN or high speed internet it says local area connection-connected. When I go to IE the homepage says it cannot display webpage. I'm sure this must be easy:(, I'm getting close to the point of having to pay someone:eek:. Anymore suggestions?? Anyone??
Do I need to configure Intel (R) PRO/100 bla!bla!bla! thingy? It's as though IE doesn't want to go via the belkin modem, although it says its connected. Under Network connections you can set the talktalk supplied speedtouch USB ADSL PPP modem as the default along with the smartlink 56K voice modem if thats your choice, but when I right click the LAN I dont get that option, does that make sense?? My talktalk broadband is shown under dial-up whereas I think the belkin is under LAN . By the way there no reference to the name belkin anywhere!!

Does this help anyone??

Cheers again, Jon

[Satancom]

Hmm couple of things you could try for us..

Click start
Click Run
Type in 'CMD' (without the quotations)
Click ok

A black box should appear... Ignore anything thats written in this box and simply type ping www.google.com, basically you want to see four 'Reply from..... ' If you don't then there is something wrong.

If you get no replies, in the same black window type 'route print' press return
Right click on the black window and click 'select all' screen will go white, hit the enter key.

Reply to this post and when you finish typing hit CTRL-v and it should paste your route table for us! Hope that makes some sense :)

[andyaherla]

If it is a modem/router you need to set it by going into the manager page normally 192.168.0.1 or 192.168.1.2 in your browser,you need to input you current adsl username and password


shanno
any luck?

[jonost24]

Thanks satancom, I presume I re-connect the belkin modem/router without going on IE or anything and then open up the black box and then type 'ping www.google.com' (http://www.google.com')?

[jonost24]

:Bigbounce:Bigbounce:Mexicanwa:hugegrin::cheesegri :thumbsup::yay::cheers::nellie::D:D:D















If you havn't guessed yet, I've done it, and installed the wireless USB adaptor for my daughter (which took about 5 mins). I don't know why I didn't do this first, but I went onto the talktalk site and on there was a section for setting up your network under the talktalk helpdesk. and low and behold the example refers to belkinADSL modem/router/tt broadband & windows XP.
It was PPPoA not E , VPI/VCI 0 & 38 not 0,0 and it worked:D:D.

Thanks to everyone who put their thinking caps on for me, this might be useful to others in the future.

Cheers, Jon

[Satancom]

Glad you got it sorted :)

[olo]

glad u got it sorted, sorry i didn't post earlier, busy with work.

protocols were wrong then, thats all :)